Troubleshooting Issues
Having a problem? Search here for help on common questions
4 articles in this collection
Written by Jenny Simard and David Benson
Written by Jenny Simard and David Benson
When Can I Access Canvs’ Airing Summary Report?
Can't Download your Airing Summary Report? Learn when you can access this report in this article
Written by Jenny Simard
Updated over a week ago
Updated over a week ago
Troubleshooting The Canvs Video Player
Having problems with the Video Player? Here are some solutions to commonly encountered issues by browser.
Written by Jenny Simard
Updated over a week ago
Updated over a week ago
My Facebook Post is Missing
What to Do When you Can't Find Owned Facebook Posts
Written by David Benson
Updated over a week ago
Updated over a week ago
Help! My Episode is Missing
What to Do When You Can't Find Your Airing from Last Night
Written by David Benson
Updated over a week ago
Updated over a week ago